Emergency Care – CALL 911 IMMEDIATELY
24-Hour Access
At Pediatrics Northwest, your child’s health is our top priority. It is important to us that our families are able to access medical care and advice 24 hours a day.
Office Hours
Monday – Friday: 8:00 am – 5:30 pm
Saturday – Sunday: 9:00 am – 1:30 pm
Call our office at 253-383-5777 to schedule a same day illness appointment with your provider.
After Hours
Monday – Friday: After 5:30 pm
Saturday – Sunday: After 1:30 pm
For General Inquiries
- Use Symptom Checker to decide what care is needed and how to get speedy relief from common illnesses or injuries that you can manage on your own.
- Refer to the Medication Dosages Tables
- Call a Consulting Nurse:
Most insurance companies offer FREE after-hours nurse consultation telephone numbers. Look for the contact numbers listed on your insurance card. (Please verify the after-hours nurse consultation service on your insurance card; not all groups participate in this benefit.) For your convenience, we have listed a few of these numbers below:- Molina: 800-869-7165 (English) or 800-648-3537 (Spanish)
- Premera: 800-841-8343
- Regence: 800-267-6729
- Community Health Plan of WA: 866-418-1002
- Coordinated Care/WA Apple Health: 877-644-4613
- Amerigroup: 866-864-2544
If your insurance company does not provide a consulting nurse service, call our office line (253-383-5777) and you will be connected to our after-hours clinical support.
- Contact your provider or nurse through your child’s MyChart account (please allow 2 business days for a response)
For Urgent Needs
- If your child is experiencing life-threatening symptoms, CALL 911 IMMEDIATELY.
- For urgent, but not life threatening issues (e.g., broken bones, bleeding that won’t stop, severe burns, seizures, fainting, etc.), take your child to an emergency room.
- For serious issues or illnesses that require medical attention outside of normal office hours, call our office line (253-383-5777) and the on-call provider or nurse will return your call within 30 minutes.
Please do not use the after-hours consultation service for routine questions.