MyChart Login

24-Hour Access

At Pediatrics Northwest, your child’s health is our top priority. It is important to us that our families are able to access medical care and advice 24 hours a day.

Please follow these guidelines to reach a healthcare provider quickly.

Emergency Care - CALL 911 IMMEDIATELY

Business Hours for Same Day Illness Appointment
(8 am – 5:30 pm Mon – Fri; 12:30 – 4 pm Sat & Sun)
Call our office at 253-383-5777 to schedule an appointment with your provider.

After Hours

(After 5:30 pm Mon – Fri and after 4 pm Sat & Sun)

For General Inquiries:

  • Use Symptom Checker to decide what care is needed and how to get speedy relief from common illnesses or injuries that you can manage on your own. 
  • Refer to Medication Dosages Tables webpage
  • Call a Consulting Nurse: 

    Most insurance companies offer FREE after-hours nurse consultation telephone numbers. Look for the contact numbers listed on your insurance card. (Please verify the after-hours nurse consultation service on your insurance card; not all groups participate in this benefit.)

    For your convenience, we have listed a few of these numbers below: 
    Molina: 800-869-7165 (English) or 800-648-3537 (Spanish) 
    Premera: 800-841-8343 
    Regence: 800-267-6729 
    Community Health Plan of WA: 866-418-1002 
    Coordinated Care/WA Apple Health: 877-644-4613 
    Amerigroup: 866-864-2544

    If your insurance company does not provide a consulting nurse service, call our office line (253-383-5777) and you will be connected to our after-hours clinical support.
  • Contact your provider or nurse through your child's MyChart account (please allow 2 business days for a response)

For Urgent Needs:

  • If your child is experiencing life-threatening symptoms, CALL 911 IMMEDIATELY.
  • For urgent, but not life threatenting issues (e.g., broken bones, bleeding that won’t stop, severe burns, seizures, fainting, etc.), take your child to an emergency room.
  • For serious issues or illnesses that require medical attention outside of normal office hours, call our office line (253-383-5777) and the on-call provider or nurse will return your call within 30 minutes.

    Please do not use the after-hours consultation service for routine questions.